Needs
Solution
Our customers’ demand that they “need a call center” turned after the needs analysis into the development of a complete information system done by OptimSys. Debt recovery processes involving calling and sending SMS were implemented by integrating to the new OptimCall system.
Benefits
Custom made information system enables maximum possible efficiency of supporting company’s processes. Thanks to this efficiency and company know-how, the company won important tenders for debt recovery from financial institutions.
Special features